Frequently Asked Questions
Expert assistance for your luxury timepiece acquisition.
Are all watches sold by Luxury Time NYC authentic?
Yes, every timepiece in our collection undergoes a rigorous multi-point inspection by our certified master watchmakers to guarantee 100% authenticity before being listed.
What kind of warranty is provided with my purchase?
We provide a comprehensive 24-month limited warranty on all pre-owned watches, covering internal mechanical parts and movement defects.
Do you offer secure international shipping?
We offer fully insured, signature-required overnight shipping within the USA and secure international shipping via FedEx Priority for our global clientele.
What is your return policy for high-end timepieces?
We offer a 7-day hassle-free return period for a full refund, provided the watch is returned in the exact same condition it was received, with all security tags intact.
Does Luxury Time NYC accept trade-ins?
We do accept trade-ins. You can submit your watch details through our 'Sell/Trade' portal to receive a competitive market valuation toward your next purchase.
How can I be sure the watch will fit my wrist?
Each product listing includes the current bracelet size in inches. We can often source additional links upon request to ensure a perfect fit before shipping.